CAREERS

About Arazy Group Consultants. https://www.linkedin.com/company/arazy-group/

Arazy Group Consultants’ mission is to make advanced medical technology products available for practitioners and patients worldwide. To achieve this goal, the company invented a global MedTech registration technology that integrates expert consultation and software solutions that streamline, simplify, and expedite registration and approval processes for all medical and IVD devices in 140 countries. With the launch of LICENSALE® – Global Medtech Registration System in 2013 and REGISLATE® – Medtech Registration management software in 2021, Arazy Group leads the provision of advanced registration and license management technology solutions designed specifically for the medical and IVD device industry.

Description

We are looking for an experienced and professional Client Manager (CM)

A client manager at the Arazy Group is the client’s primary contact for all services provided to a client. CM facilitates effective communication between different departments, project managers, and experts within the Arazy Group on matters concerning the client and their ongoing projects. An effective client manager must understand the client’s products and regulatory needs in-depth and Arazy Group’s departments and individuals.

You will manage a portfolio of assigned clients. You will have a high degree of autonomy, motivation, and proactive freedom to confidently, professionally, and personally, support your clients. You will coordinate with our project support center, project managers, and regulatory expert to deliver exceptional client services and build strong long-term relationships.

Responsibilities

• Understanding your clients’ products and regulatory needs.
• Overseeing the execution of projects and other related services.
• Resolving internal project-related issues to various degrees
• Maintaining Client Relationships through team and one on one meetings.
• Establish a solid client communication plan.
• Communicate with clients promptly and transparently and facilitate clear communication between clients and internal teams.
• Enhance client experience.
• Anticipate additional clients’ regulatory needs during the project and communicate the information to the responsible functions internally.

Requirements

• Bachelor’s degree in science (BSC)
• Work experience in the Medtech industry (BioEngineering background is an advantage.
• Minimum two years of experience in project management with similar characteristics to the position required.
• Excellent interpersonal skill
• Exceptional ability to facilitate cooperative communication with international and multicultural individuals within the organization and clients.
• Navigating complex client interactions, varying personalities, language barriers, and cultural differences.
• Practical problem-solving and crisis management capabilities and flexibility to navigate ambiguity in client interactions
• Excellent time management and organization skills with a keen sense of responsibility, critical thinking, and priority (Great)
• A strong desire to achieve excellence in all client interactions and related activities, with the ability to self-motivate and carry out responsibilities independently within stringent deadlines
• Medical and IVD devices Regulatory Affairs background is desirable.
• Fluent in English. Additional language proficiency is an advantage.

Location & Hours

• Work is primarily remote, from home. Candidates should be in Canada and US, preferably east coast.
• Full-time employment working Monday to Friday 40 hours per week with flexibility of working outside the standard hours, given the nature of the global operations.
• A permanent position will be offered after a successful evaluation after three months of probation.
• Salary and benefits will be offered based on the candidate’s experience.

If you are excited about working in a small, growing team or ready to advance your career, please reach out to [email protected] with your resume/CV or apply

About Arazy Group Consultants. https://www.linkedin.com/company/arazy-group/

Arazy Group Consultants’ mission is to make advanced medical technology products available for practitioners and patients worldwide. To achieve this goal, the company invented a global MedTech registration technology that integrates expert consultation and software solutions that streamline, simplify, and expedite registration and approval processes for all medical and IVD devices in 140 countries. With the launch of LICENSALE® – Global Medtech Registration System in 2013 and REGISLATE® – Medtech Registration management software in 2021, Arazy Group leads the provision of advanced registration and license management technology solutions designed specifically for the medical and IVD device industry.

Description

We are looking for an experienced and professional Project Manager (PM).

You will coordinate with our project support center, client managers, and regulatory experts to deliver exceptional client services and build strong long-term relationships.

A Project Manager at the Arazy Group is leading Medtech registration activities of our client’s products in various markets. Managing and overseeing the work of regulatory experts in charge of executing these projects he/she reports back to Arazy Group project support center and the Client Manager. An effective Project Manager must understand the client’s products and regulatory needs in-depth and Arazy Group’s departments and individuals.

You will manage a portfolio of projects for different clients and products. You will have a high degree of autonomy, motivation, and proactive freedom to confidently, professionally, and personally, support your clients.

Responsibilities

• Understanding your clients’ products and regulatory needs.
• Overseeing the execution of projects and other related services.
• Using Arazy Group SaaS application as a main management tool.
• Resolving internal project-related issues to various degrees
• Establishing a close and effective working relationship with your experts through online meetings.
• Establish a solid communication and reporting plan.
• Communicate with all parties promptly and transparently and facilitate clear communication between clients and expert teams.
• Enhance expert experience in working with our technology as well as their working relationship with the Arazy Group.
• Anticipate additional clients’ regulatory needs during the project and communicate the information to the responsible functions internally.

Requirements

• Bachelor’s degree in science (BSC)
• Additional education equivalent 2+ background and working experience in medical device and IVD Regulatory Affairs ASEAN region + Japan, South Korea and China – strong advantage!

• Work experience in the Medtech industry (BioEngineering background is a plus.
• Minimum two years of experience in project management with similar characteristics to the position required.
• Excellent interpersonal skill
• Exceptional ability to facilitate cooperative communication with international and multicultural individuals within the organization and clients.
• Navigating complex client interactions, varying personalities, language barriers, and cultural differences.
• Practical problem-solving and crisis management capabilities and flexibility to navigate ambiguity in client interactions
• Excellent time management and organization skills with a keen sense of responsibility, critical thinking, and priority (Great)
• A strong desire to achieve excellence in all client interactions and related activities, with the ability to self-motivate and carry out responsibilities independently within stringent deadlines
• Fluent in English. Additional language proficiency is an advantage.

Location & Hours

• Work is primarily remote, from home. Candidates should be in Canada and US, preferably east coast.
• Full-time employment working Monday to Friday 40 hours per week with flexibility of working outside the standard hours, given the nature of the global operations.
• A permanent position will be offered after a successful evaluation after three months of probation.
• Salary and benefits will be offered based on the candidate’s experience.

If you are excited about working in a small, growing team or ready to advance your career, please reach out to [email protected] with your resume/CV or apply

Intermediate and Senior Fullstack Developers (Remote; or Hybrid or Onsite in Buenos Aires, Argentina or Vancouver, Canada)